FAQs for EliteverseFashion.com
Welcome to Eliteverse Fashion! Below are answers to some of the most frequently asked questions about our products, services, and policies. If your query isn’t covered here, feel free to contact us at support@eliteversefashion.com.
Orders & Payments
You can place an order by browsing through our collections, selecting your desired items, and adding them to your cart. Once you’re ready, proceed to checkout, fill in the required details, and complete your payment.
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Net Banking
- UPI Payments
- Wallets (Paytm, Google Pay, etc.)
- Cash on Delivery (COD) in selected regions.
Orders can only be modified or canceled before they are shipped. Contact our support team immediately at support@eliteversefashion.com with your order details.
Yes, we accept bulk orders. Please reach out to us at corporatesales@eliteversefashion.com for more details.
Shipping & Delivery
Currently, we deliver across India only. International shipping will be available soon.
Delivery typically takes 5-7 business days for standard shipping. Delivery times may vary depending on your location and the availability of the product.
Yes, once your order is shipped, we will send you a tracking link via email or SMS. You can use this link to track your shipment.
Shipping is free for all orders above ₹999. For orders below ₹999, a nominal shipping fee of ₹50 applies.
Returns & Refunds
We accept returns within 15 days of delivery for items that are unused, unwashed, and in their original packaging with all tags intact. Refer to our Return & Refund Policy for more details.
To initiate a return or exchange, contact our support team at returns@eliteversefashion.com with your order details and reason for the return. We’ll guide you through the process.
Refunds will be processed within 7-10 business days after the returned item is inspected and approved.
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris niesi ut aliquip ex ea commodo consequat.sed do eiusmod tempor incididunt ut quis labore et doliore magna aliqua.
Products & Sizing
We offer a curated range of leather, denim, and cotton apparel and accessories for all genders, designed with style, comfort, and durability in mind.
Each product page includes a detailed size guide to help you choose the perfect fit. If you’re unsure, feel free to contact us for assistance.
Yes, we are committed to sustainability. Our materials are ethically sourced, and we strive to minimize our environmental impact.
Currently, we don’t offer custom designs, but stay tuned for future updates on this feature!
Account & Support
No, you can place an order as a guest. However, creating an account lets you enjoy faster checkouts, order tracking, and exclusive offers.
Click on the “Forgot Password?” link on the login page. Enter your registered email address, and we’ll send you instructions to reset your password.
You can reach us through:
- Email: support@eliteversefashion.com
- Phone: +91-XXXXXXXXXX
- Live Chat: Available 9 AM to 6 PM (Mon-Sat)
Offers & Discounts
Yes, we run seasonal sales, festive offers, and exclusive discounts for our subscribers. Sign up for our newsletter to stay updated.
No, only one discount code can be applied per order.
Others
Subscribe to our newsletter or follow us on social media platforms like Instagram, Facebook, and Twitter for the latest updates.
Currently, we operate online only, but plans for physical stores are in the works!
If you receive a damaged or defective product, contact us immediately at support@eliteversefashion.com with images of the item. We’ll process a replacement or refund promptly.
We’re here to make your shopping experience as smooth as possible. If you have any other questions, don’t hesitate to contact us.