At Eliteverse Fashion & Retails (OPC) Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you use our website, Eliteversefashion.com. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We collect and process the following types of information to provide a seamless shopping experience:
Personal Information:
- Name, email address, phone number, and shipping address (collected during account registration or checkout).
- Payment details, including credit/debit card information or digital wallet details (processed securely through a third-party payment gateway).
Non-Personal Information:
- Browser type, device type, IP address, and operating system.
- Website usage data, such as pages visited, time spent on the site, and actions taken (collected through cookies and analytics tools).
Optional Information:
- Preferences, product reviews, and feedback submitted via forms, surveys, or other interactive features.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To fulfill and deliver your orders, process payments, and provide order updates.
- Customer Support: To respond to your inquiries, handle returns or refunds, and resolve issues.
- Personalization: To tailor product recommendations, offers, and website content based on your preferences.
- Marketing: To send promotional emails, newsletters, and special offers (only if you’ve opted in).
- Website Improvements: To analyze website usage and improve functionality, user experience, and product offerings.
- Legal Compliance: To comply with legal requirements and protect against fraud, unauthorized transactions, or suspicious activity.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers:
- With trusted partners who assist in order processing, payment handling, and delivery services.
- For example, shipping companies or payment gateways.
- Analytics Tools:
- With third-party services like Google Analytics to track website performance and improve user experience.
- Legal Obligations:
- When required by law or to protect the rights, safety, or property of Eliteversefashion.com, our users, or others.
- Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, tax, and accounting requirements.
Cookies and Tracking Technologies
- What Are Cookies?
Cookies are small files stored on your device to enhance your browsing experience. - Types of Cookies We Use:
- Essential Cookies:Required for website functionality, such as shopping cart and checkout.
- Analytics Cookies:Used to understand how visitors interact with the site (e.g., Google Analytics).
- Marketing Cookies:Used to show you relevant advertisements based on your browsing behavior.
Managing Cookies:
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Security of Your Information
We implement industry-standard security measures to protect your data, including:
- SSL (Secure Socket Layer) encryption for secure transactions.
- Regular monitoring of our systems for vulnerabilities.
- Limited access to your personal information by authorized personnel only.
Despite our efforts, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information (subject to legal or contractual obligations).
- Opt-Out: Unsubscribe from marketing emails or disable cookies.
- Data Portability: Request your data in a machine-readable format.
To exercise these rights, contact us at connect@eliteversefashion.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of third-party websites before providing any personal information.
Children’s Privacy
EliteverseFashion.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the time to time.
Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us:
- Email: connect@eliteversefashion.com
- Phone: 7977864379
- Office Address: Hadapsar, Pune, Maharashtra, India.
This Privacy Policy ensures your information is handled with care and respect as you explore fashion at Eliteversefashion.com.
